PRIVACY POLICY

1. Introduction

MSM Studio LLC ("MSM Studio," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit msmstudio.co, create an account, subscribe to our newsletter, purchase our products, or otherwise interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

 

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

 

     2.1 Information You Provide

     You may voluntarily provide information including:

• Name

• Email address

• Billing information

• Account login information

• Messages submitted through our contact forms

• Newsletter subscription information

• Information you voluntarily provide while communicating with us

 

     2.2 Purchase Information

     When you purchase a product, we receive information necessary to process and fulfill your order, such as your
     name, email address, billing information, order details, and transaction information.
 

     Payments are processed through Wix Payments and the applicable payment method selected at checkout,
     which may include credit or debit cards, Apple Pay, Google Pay, or PayPal. MSM Studio does not directly store
     complete payment card information. Payment and transaction information may be processed by Wix and the
     applicable payment or wallet provider in accordance with their respective privacy practices and terms.

 

     2.3 Account Information

     If you choose to create a customer account, we may collect or maintain information associated with your
     account, such as:

• Name

• Email address

• Account credentials managed through our website platform

• Order history

• Saved account preferences

• Other information associated with your customer account

   
     Creating an account is optional and is not required to purchase our products.

 

     2.4 Automatically Collected Information

     When you visit our website, certain technical information may automatically be collected, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referring website

• Date and time of access

• General geographic region

• Website interaction data
   

     This information helps us understand how visitors use our website and improve the customer experience.

 

3. Cookies and Similar Technologies

MSM Studio uses cookies and similar technologies to operate our website, improve performance, remember user preferences, analyze website traffic, and support marketing efforts.
 

Cookies may include:

• Essential cookies

• Functional cookies

• Performance cookies

• Analytics cookies

• Marketing cookies
   

MSM Studio uses a cookie consent management tool provided through Wix and Usercentrics to provide visitors with available cookie and consent choices. Non-essential technologies may be subject to the consent choices made available through that tool.

 

4. Analytics and Advertising Technologies

We may use analytics and advertising technologies that are actually enabled on our Website, which may include Wix Analytics and Google Analytics. We may also use advertising or measurement technologies provided by platforms such as Meta or Pinterest if those services are enabled.These services may collect information regarding your interactions with our website to help us understand website performance, improve our products, measure marketing effectiveness, and better serve our customers.These third-party providers maintain their own privacy policies governing their collection and use of information.
 

5. How We Use Your Information

We may use collected information to:

• Process purchases

• Deliver digital products

• Provide customer support

• Create and manage customer accounts

• Verify purchases

• Improve our website

• Improve our products

• Respond to customer inquiries

• Send transactional emails

• Send newsletters when you have subscribed

• Notify customers about product updates

• Announce new product releases

• Conduct analytics and business reporting

• Detect fraud or unauthorized activity

• Comply with legal obligations

• Process payments and maintain transaction records

 

6. Email Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send emails regarding:

• New product launches

• Promotions

• Updates

• Business announcements

• Educational content

• Travel inspiration

• Other MSM Studio news
   

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
 

Transactional emails relating to purchases, account activity, or customer service may still be sent when necessary.

 

7. Sharing Your Information

MSM Studio does not sell personal information for monetary consideration.
 

We may share information only when reasonably necessary with trusted third parties including:

• Payment processors

• Website hosting providers

• Email service providers

• Analytics providers

• Cloud storage providers

• Customer support providers

• Professional advisors

• Government agencies when required by law
   

Each third party processes information according to its own applicable privacy practices and legal obligations.

Depending on the advertising or analytics technologies enabled on our Website, certain disclosures of personal information may be considered a “sale,” “sharing,” or use for targeted advertising under applicable privacy laws even where no money is exchanged. Where required by applicable law, we will provide applicable rights and choices regarding those activities.

 

8. Digital Product Delivery

Our products are delivered electronically.
 

To fulfill purchases, we may provide access through secure download links, customer accounts, cloud-based services, email delivery, or other authorized delivery methods.
 

Certain digital products may be delivered or accessed through third-party services such as Google Drive, Google Sheets, email services, or other technology providers used to fulfill the purchase.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete purchases

• Maintain customer accounts

• Provide customer support

• Comply with tax obligations

• Maintain business records

• Resolve disputes

• Enforce our legal agreements

• Satisfy legal requirements

Retention periods may vary depending upon the type of information involved.

 

10. Data Security

MSM Studio uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.
 

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
 

Accordingly, we cannot guarantee absolute security of information transmitted to or stored through our services.

 

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights including the ability to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Opt out of certain marketing communications

• Request information regarding our processing practices

• Opt out of certain targeted advertising, sale, or sharing of personal information where applicable
   

We will respond to qualifying requests in accordance with applicable law.
 

12. Children's Privacy

Our Website and services are not directed to children under 13 years of age, and MSM Studio does not knowingly collect personal information online from children under 13.
 

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
 

13. Third-Party Websites

Our website may contain links to third-party websites, products, services, or platforms.
 

We are not responsible for the privacy practices, security, or content of third-party websites.
 

Users should review the privacy policies of those third parties before providing personal information.

 

14. Changes to This Privacy Policy

MSM Studio may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technology, or services.
 

Updated versions will become effective when posted or on the date otherwise stated in the revised Policy. Where required by applicable law, we will provide additional notice or obtain consent before materially changing how we process personal information.When material changes are made, the updated Effective Date and Last Updated date will appear at the top of this Policy.
 

15. Contact Information

Questions regarding this Privacy Policy, our privacy practices, or requests concerning your personal information may be directed to:

MSM Studio LLC

Email: info@msmstudio.co
Website: https://msmstudio.co

 

Document Information
 

Document Title: MSM Studio Privacy Policy
 

Version: 1.0
 

Effective Date: September 1, 2026
 

Last Updated: September 1, 2026